Shipping Policy
1. Digital Delivery Process:
All our learning products, whether self-paced courses, live session links, downloadable files, or toolkits, are delivered digitally. Access is provided via email or your registered account on www.appcenn.com after successful payment verification.
2. Delivery Timeline:
Access to most content is granted immediately upon purchase. In rare cases of system delays, access will be provisioned within 1 hour. For customized B2B learning solutions, credentials are shared within 24–48 business hours.
3. Corporate Delivery Protocols:
If you represent a corporate client purchasing bulk access, we coordinate user mapping and account provisioning through your point-of-contact. A dedicated learning consultant is assigned to ensure smooth onboarding.
4. Access Confirmation:
You will receive a confirmation email containing course links and login credentials. In case you do not receive it, check your spam folder or contact hello@appcenn.com.
5. Resending Access:
If access credentials are lost or misplaced, we can resend them after verification. For security, this is only done once per request cycle.
6. Exceptions:
In case of server maintenance or upgrades, digital delivery may be briefly delayed. We will inform you via email and display notices on the homepage.
7. Course Hosting:
Courses may be hosted on AppCenn’s platform or reputable third-party LMSs (Learning Management Systems). Users must follow specific instructions to activate access on such systems.
8. No Physical Shipping:
We do not sell any physical products. If you receive a request claiming to offer physical material from AppCenn, report it to us immediately.